ACCOUNT DISPUTES & COLLECTIONS
Resolve questions or disputes regarding charges on your student account.
Tax Interception
Outstanding balances and unpaid fees on student or employee accounts are subject to being referred to the State of California's Franchise Tax Board (FTB) for interception of any state tax refund, lottery winnings or unclaimed property available to an individual.
To avoid interception, please pay off any outstanding charges to the appropriate department or collection agency by January 1st, 2023. If you don't know which department assessed the charge, contact Student Financial Solutions.
To dispute a tax interception notice, please contact the originating department of the charge.
For more information on the tax interception process, visit our resource page for Tax Interceptions.
DON'T RECOGNIZE A CHARGE?
A student should first dispute the charge with the originating office of the charge. If you don't know which department assessed the charge, contact Student Financial Solutions.
Be sure to check out our handy guide on How to Read Your Bill as well as University resources on identifying registration fees and other charges.
COLLECTIONS
Unpaid student account balances are subject to delinquent fees, academic holds , and other restrictions. Balances that remain unpaid are subject to collection action and fees. Delinquent accounts may be turned over to external contracted collection agencies of the University.
Student Financial Solutions (SFS) is responsible for managing the University’s Accounts Receivable portfolio. SFS engages in monthly billing and account monitoring to validate account balances and determine which accounts should be processed for continued collection efforts through third-party agencies.
If you have been contacted by one of the agencies referenced here regarding the balance due to UCSD please pursue resolution of your account with that agency. Additional questions can be directed to Student Financial Solutions by going to the UC San Diego Services & Support portal.
AVOIDING COLLECTIONS
Having an account sent to collections can negatively impact your credit score and cause undesired stress. To avoid collections, check your e-mail to see when your bill is due to pay on time and avoid costly late fees.
*Collection actions taken on tax interceptions will not negatively impact your credit score.
COLLECTION AGENCY CONTACTS
Mailing Address:
Coast Professional, Inc. Campus
214 Expo Circle, Suite #7
West Monroe, LA 71292
Mailing address:
300 Chatham Ave.
PO Box 11590
Rock Hill, SC 29731
QUESTIONS?
Find answers, request services, or get help from our team by going to the UC San Diego Services & Support portal by clicking below if you have additional questions.