Skip to main content

ACCOUNT DISPUTES & COLLECTIONS

Resolve questions or disputes regarding charges on your student account.


DON'T RECOGNIZE A CHARGE?

A student should first dispute the charge with the originating office of the charge. If you don't know which department assessed the charge, contact Student Financial Solutions.

Be sure to check out our handy guide on How to Read Your Bill as well as University resources on identifying registration fees and other charges .


COLLECTIONS

Unpaid student account balances are subject to delinquent fees, academic holds , and other restrictions. Balances that remain unpaid are subject to collection action and fees. Delinquent accounts may be turned over to external contracted collection agencies of the University.

Student Financial Solutions (SFS) is responsible for managing the University’s Accounts Receivable portfolio. SFS engages in monthly billing and account monitoring to validate account balances and determine which accounts should be processed for continued collection efforts through third-party agencies.

If you have been contacted by one of the agencies referenced here regarding the balance due to UCSD please pursue resolution of your account with that agency. Additional questions can be directed to Student Financial Solutions by going to the UC San Diego Services & Support portal.


AVOIDING COLLECTIONS

Having an account sent to collections can potentially negatively impact your credit score and cause undesired stress. Here are a few tips to keep your account in good standing with UCSD.

Check your e-mail to see when your bill is due to pay on time, avoiding potentially costly late fees.


COLLECTION AGENCY CONTACTS

Mailing address:
AllTrans Education Inc.

6506 S. Lewis Ave, Suite 260

Tulsa, OK 74136

Mailing Address:
Coast Professional, Inc. Campus

214 Expo Circle, Suite #7

West Monroe, LA 71292

Mailing address:
300 Chatham Ave.
PO Box 11590

Rock Hill, SC 29731

QUESTIONS?

Find answers, request services, or get help from our team by going to the UC San Diego Services & Support portal by clicking below or give us a call at 858-822-4727 if you have additional questions.

FIND HELP HERE