REPLACE YOUR ID CARD

It happens, we get it.
Here are the steps to replacing your lost, stolen, or non-functional UCSD student ID card.

NOTICE: Due to the COVID-19 pandemic, the Campus Cards Office will remain closed until further notice. Please contact our office via the Services and Support Portal if you need to replace your ID card. Please note that the Campus Cards Office cannot mail out ID cards.

WHAT'S WRONG WITH YOUR ID CARD?

MY ID CARD IS NOT WORKING PROPERLY

Students must surrender their damaged/invalid ID card in order to receive a replacement ID card. The cost to replace a damaged ID card is $21.00.

I LOST MY ID CARD

Contact the Campus Card Office by phone (858) 534-6606, e-mail , or by visiting the office ( map ) to see if the card was turned in. Please note that if mailed, it may take 1 week to arrive at our office. The Campus Cards Office will also contact you via your UCSD email if your ID card is turned in at our office.

If your ID card is not found, you can purchase a replacement for $21.00.
See our notes below about suspending your account to prevent fraudulent use of your funds.

MY ID CARD WAS STOLEN

File a campus police report and get a copy of the report or the case number.

If you present the Campus Cards office with a valid police report, you will receive a replacement ID card at no cost.

I CHANGED MY NAME

Visit our FAQ page to learn how our office processes both legal and preferred name changes.

BEFORE YOU VISIT

Helpful tips to make this a one-stop kind of trip.

You can always take a new picture free of charge when receiving a new or replacement ID card.
Any charges for cards will be placed on your student account.
- We do NOT accept credit cards or cash at our office.
Check out our FAQ page to answer any other questions.

AFTER YOU RECEIVE YOUR NEW CARD

Your new card does not come with pre-existing security access.

Visit your Residence Life office to get your ID card re-coded for access to your living space.
If you have access to any buildings on campus, you will need to re-request access to those buildings. Contact the person who provided the access previously or that building's administrator.
Any Dining Dollars or other money on your account will automatically transfer to the new ID card, and will be available for use immediately (unless you have freezed your account)

IF YOU LOST YOUR CARD

FREEZE YOUR ACCOUNT

You can suspend your account online or by calling Triton Card Accounts Services, (858) 534-7587, until you are able to replace your student ID card. Note: Be sure to report a lost or stolen Campus Card immediately. You are responsible for purchases if someone uses your card before you freeze your account.

Freeze my Account

GET A TEMPORARY CARD

If you have Dining Dollars or a Triton Cash account, you can get a temporary dining card that's valid for 1 week. Call Triton Card Accounts Services, (858) 534-7587, for more information. You can also request a temporary card from your hall's residence life office to access your living space that is valid for 1 week. Contact your residence hall for more information

Get a temporary card

COMMON QUESTIONS

Can I re-take my picture when getting a new card?

If getting a new or replacement card, you can take a new picture at no additional expense.

How do I pay for my card?

If this is your first card, it's free! If not, the Campus Cards Office will charge the amount to your Student Account.

What do I need to do after getting my replacement card?

Visit your Residence Life office to get your card re-coded for access to your room.
If you have access to any buildings on campus, you will need to re-request access to those buildings.

I found someone's card, what should I do?

Please turn it into the Campus Cards Office as soon as possible.

What if I legally changed my name?

You can file a Request for Name Change (PDF) with the Registrar's Office.

After 10 business days, visit the Campus Card Office, pay the $21.00 replacement fee (map) to get a new ID Card.

Note: The $21.00 replacement fee applies to any student who voluntarily changes their name. If the Registrar's Office inputs your name(s) incorrectly into the system, you can receive a replacement ID card at no cost.

QUESTIONS?

Feel free to e-mail us by clicking below or give us a call at 858-534-6606 if you have additional questions.

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