REPLACE YOUR ID CARD

MY ID CARD IS NOT WORKING PROPERLY

We would be happy to test your card on-site to see if we can fix it. Please visit our office during business hours to have your ID card tested. If it is determined that you need a replacement, a new card will be printed for you. Your student account will be assessed the $25 replacement ID card cost.

CAMPUS ID CARD WEAR AND TEAR POLICY

At UC San Diego, we aim to provide students with high-quality Campus ID cards that are durable and functional. However, over time, wear and tear from regular use or accidental damage may cause the card to malfunction. Please review our policy for replacing damaged ID cards:

• Normal Use: Campus ID cards are designed to withstand typical use. However, like any item, they can show signs of wear over time—such as fading, bending, or scratches—especially if the card is exposed to extreme conditions (e.g., bending, being kept unprotected, or exposed to heat/water).

• Accidental Damage: If your card becomes damaged due to an accident (e.g., a cracked or broken card), this is considered "accidental damage" and will not be covered under the ID card replacement policy.

I LOST MY ID CARD

If your ID card is turned into our office, we will contact you via your UCSD email.

If you have lost your ID card and need a replacement one, please fill out an ID Card Request Form. We also recommend that you log into your Transact eAccounts Portal to suspend your ID card, until you are able to obtain your new ID card. 

MY ID CARD WAS STOLEN

File a campus police report and get a copy of the report or the case number.

• If you present the Campus Cards office with a valid police report, you will receive a replacement ID card at no cost.

To request a replacement one, please fill out an ID Card Request Form. We also recommend that you log into your Transact eAccounts Portal to suspend your ID card, until you are able to obtain your new ID card. 

I CHANGED MY NAME/I PREFER TO USE MY LIVED NAME

• For current students who need to update their current ID card with their new or updated lived name: for a limited time, there is no cost to update your ID card (one time only, per person). Any replacement ID cards due a name change thereafter will cost $25. Please be sure to update your name via the Social Identities Tool prior to submitting your replacement campus ID card request.

Visit our FAQ page to learn more about how our office processes both legal and lived name changes.

Helpful tips to make this a one-stop kind of trip.

• If you would like to submit a new picture for your ID card, please do so prior to submitting an ID Card request form. You can submit a new photo via our online photo tool. 
• Any charges for cards will be assessed to your student account.
• Check out our FAQ page to answer any other questions.

Your new card does not come with pre-existing security access.

• Visit your Residence Life office to get your ID card re-coded for access to your living space.

• If you have access to any buildings on campus, you will need to re-request access to those buildings. Contact the person who provided the access previously or that building's administrator.

• Any Dining Dollars, Triton Cash, or accounts on your ID Card will automatically transfer to the new ID card, and will be available for use immediately (unless you marked your card as "Lost"). If you previously marked your card as "Lost" and need to mark it as "Found," please log into your Transact eAccounts Portal.