REFUNDS ON YOUR STUDENT ACCOUNT
Learn how to obtain a refund for credits on your student account.
REFUNDS
Refunds are issued directly to the student named on the student account in question, regardless of who made the payment. Please refer to our privacy policies.
Graduate students: For more information about receiving your fellowship or traineeship stipend funds visit our stipends page.
HOW WILL I RECEIVE MY REFUND?
Refunds disburse in the following ways:
- Direct Deposit transfer to bank account
- Paper check to current mailing address
- Paper check to permanent mailing address
- Paper check to stipend address (if applicable)
Once processed, direct deposit refunds are transferred and available for use within 2-3 business days.
Unsuccessful direct deposit transfers return to Student Financial Solutions 5-7 business days after the refund disburses. A paper check will then be issued to the corresponding current or permanent mailing address.
Paper check mailing time averages 5-7 business days via standard mailing time. For international mailing, delivery time can vary from 2-4 weeks.
REFUND CHECK CANCELLATIONS
If you have not received your refund check within 14 business days of issuance, you may request a cancellation and reissue. Please submit check cancellation requests by submitting a ticket via the UC San Diego Services & Support portal and make sure to include the check date. Check cancellations take about 15 business days to process.
Once completed, a paper check will be issued to your current or permanent mailing address- whichever is active on file. Alternatively, you may enroll in direct deposit and the funds will be reissued directly to your bank account once the information has been verified.
NOTEWORTHY
- All refunds are issued directly to the student, regardless of who made the payment. Please refer to Privacy of Your Financial Records .
- Cash and check overpayments remain in your account until there is no activity in the account for 90 days, at which point our office will initiate an automatic refund.
- Refunds can be manually processed by request at any time - please contact Student Financial Solutions by submitting a ticket via the UC San Diego Services & Support portal.
REFUND TYPES
Read below for more information about specific refunds and their estimated disbursal time frames.
Cash or Check Overpayment
Overpayment credits apply to open charges on one’s account. If you made an overpayment and have no open charges on your student account, you can request a refund.
To initiate a refund, the student must submit a ticket via the UC San Diego Services & Support portal. If payment was made via e-check or personal check, University policy requires a 14-day clearing period before disbursing funds.
Financial Aid
Aid refunds disburse automatically at the start of the quarter after all fees are paid. If your financial aid arrives mid-quarter, a refund disburses within 5-7 days. If a financial aid credit has been in your account for more than 5 days, submit a ticket via the UC San Diego Services & Support portal to ask about the status.
Credit Card
Overpayments of any dollar amount will remain on your account for up to 90 days. The overpayment will either apply to any future charges assessed before it reaches 90 days old or will be automatically refunded to the card from which the payment originated after it reaches 90 days old.
Housing
The housing department typically initiates refunds of housing credits. If there are specific inquiries regarding a housing refund, please submit a ticket to our Services & Support Portal.
Stipends
A stipend will first appear as a credit on your student account and automatically refund within 1-2 business days.
Please note: The funds will not pay for any charges on your student account and the stipend will disburse in the full amount.
Questions?
Find answers, request services, or get help from our team by going to the UC San Diego Services & Support portal. Click the button below if you have additional questions.