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Your Student Loan Repayment Obligation
The Exit Conseling session is a mandatory requirement that provides important information so that you are better prepared to repay your student loan(s). If you have Campus-Based Loans, please complete your Exit Counseling through your Heartland ECSI account. If you have Federal Direct Loans, please complete your Exit Counseling through your Federal Student Aid account. You must complete the Exit Counseling when you separate from UCSD based on the categories below:
A student loan is a serious and important financial obligation, and you must repay your loan.
You are required to repay your loan(s) regardless of whether you complete your education, are able to find employment, or are satisfied with your education.
You may be able to apply for deferment, forbearance, or cancellation of your loan payments. (Refer to your promissory note.)
If you do not apply for deferment, forbearance, or cancellation, you must pay your loan(s) as scheduled.
Repayment is required according to the terms and conditions of your promissory "note/s". You must start repayment after you separate from UCSD and the grace period ends.
The grace period begins when you:
Is there a prepayment penalty if I choose to pay my campus based loans early?
You can prepay all or part of your loan(s) at any time without penalty.
You may be eligible to defer repayment if you go to another institution of higher education. Contact Student Financial Solutions or the University's billing agent, Heartland ECSI, (888) 549-3274.
As a borrower, you have the choice, without penalty, to prepay all or any part of the principal, plus any accrued interest thereon.
If you accidentally made a duplicate payment on your account, please contact Heartland ECSI at (888) 549-3274 or visit heartland.ecsi.net. If you are advised to contact the University, please submit a ticket via our Services & Support Portal.
When emailing our office, make sure to include Full Name, PID #, Phone Number, and Current Mailing Address. The estimated timeframe is 4-6 weeks for receiving your refund overpayment.
Find answers, request services, or get help from our team by going to the UC San Diego Services & Support portal by clicking below.