FREQUENTLY ASKED QUESTIONS

Location:

• Outside the TritonPay Office along the Rupertus side

Note: Payment envelopes are provided at the drop boxes. Payments received after 3 p.m. will be credited the next business day. Payments received before 3 p.m. are deposited the same business day.

We accept:

• Cash (U.S. dollars)
• Personal checks
• Money orders
• Cashier's checks
• Traveler's checks
• International checks (must be in U.S. dollars)

Make sure your check:

• Is payable to UC Regents
• Has the bank's branch information and account number imprinted on it
• Includes your student ID number
• Is written for the correct amount
• Includes your signature
• Has the current date
• Includes your complete address

Note: Payments received before 3 p.m. are deposited the same business day. Payments after 3 p.m. are deposited the next business day. Your canceled check will serve as your receipt.

Yes.  Please contact your 529 administrator with the following mailing address:

Pay in person at the TritonPay Office (map).

Note: Before leaving the payment window, be sure you get a receipt that includes your student ID and the amount paid.

Undergraduate housing installments are due by published deadlines. See the Rates & Payment Schedule for all due dates, grace periods, and delinquency rates.

Graduate housing payments are due the 5th of each month.

To pay by check:

Mail your housing coupon or billing statement top portion and your payment via:

• U.S. mail:

• Intercampus mail: Mail Code 0009

Note: If you don't have a coupon or statement, pick up a payment form at the TritonPay Office (map).

To pay with cash:

• Go to the TritonPay Office during business hours.
• If using a payment form, please complete it before you get to a payment window.

Notes:

• Payments must be received (not postmarked) by the due date.
• You must pay your housing fees even if you do not receive your statement. Your payment is due based on your specific installment plan.
• If possible, please include your student ID number on the check

You will incur these fees and penalties:

• A $25 fee for every check returned for insufficient funds plus the original amount of the returned check
• Cancellation of check writing privileges if three of your checks bounce during an academic year. You then must use cash or money orders for future payments.

To avoid additional penalties, pay your returned check fees as soon as you receive a billing letter. If your bank makes an error, you must provide a letter of explanation from your bank. After we receive it, applicable service charges and late fees will be canceled.

Stop-payments are handled as bounced checks (see above).

Note: Do not use a stop payment to withdraw from UCSD as it will not cancel your financial obligation to the University.

Make payments via:

• Mail:

• Intercampus mail:
  Mail Code 0009
  
  
• In person:
  Southeast of the Price Center in the Student Services Center, Suite 170 (ground floor) (map)
  
  
• Drop box

You will receive a returned payment if:

• You did not tell us what the payment is for
• Your check is unsigned
• Your check is postdated
• Your payment appears to be sent in error (e.g., it belongs to another UC campus)
• You have a fee payment hold on your account
• You have had three or more returned checks

If you believe we returned a payment in error, please call (858) 946-4160.

To print your payment coupon:

• Log in to the billing and payment tool
• Select View/ Pay Bill
• Click Current Account Activity
• Click pay by mail
• Print a copy to include with your payment

Allow a minimum of 7 to 10 working days for your payment to be received and processed.

• We must receive your payment on or before the deadline.
• If your payment is late, you may incur late fees or have your classes cancelled.
• Check the billing and payment tool to see your account status.

No. Before accepting your registration fee payment, we review your account for outstanding debts or holds. You must clear previous debts before you pay registration fees.

To avoid future problems, keep your account current.

Yes you may bring your scholarship check to the TritonPay Office. You can also send your scholarship check to our office directly at the address below: 

• U.S. Mail:
  

  TritonPay Office
  Attn: Student Payment
  Student Services Center Suite 170
  9500 Gilman Drive 0009
  La Jolla, CA 92093-0009

• Intercampus mail:
  Mail Code 0009
  
  
• In person:
  Southeast of the Price Center in the Student Services Center, Suite 170 (first floor) (map)

Note: If possible, please include your student ID number on the check